How Can a Declining Church Find a Turn-Around Pastor?

Are you involved in or familiar with a church that is in decline or stuck on a plateau? Often churches in either of those conditions carry on as if there is no problem. However, sometimes members understand that their church is headed in the wrong direction. They don’t want their church to die and they would love to see it thrive. They want to do something, but have no idea what to do. Many times, no one says much about the direction of the church until it is between pastors. Then, some blame the last pastor, and he/she may well have been a factor, but churches can spend a long time in decline or plateaued. Several pastors could come and go.

If a congregation really wants to turn around, it needs to find the right kind of pastor. A turn-around church needs a strong leader: a man or woman who sees God’s vision for the church and can clearly communicate that vision. He/she should be someone who will challenge the church to do new things and make changes that are probably long overdue. The leaders of the congregation have to come to the place where they are willing to help the pastor implement a program that may seem foreign to them, but which can give the church the chance to reach its community for Christ.

The pastor cannot do it by him/herself. He must be a shepherd style leader that can lead people where they need to go (knowing it may not be where the people want to go). The lay leaders need to become lead sheep and get behind the vision. Then the pastor can outline the vision and they will help him communicate it to the rest of the congregation. That way they can help the pastor lead.

If a congregation wants to turn around, the new pastor must be a hard worker and a self-starter who will use his time to do things that will help the church realize God’s vision. The search committee should do its homework to find out if the prospective pastor has been this kind of hard working self-starter. Check not only with his listed references, but also others who may know him/her. Here is a dirty little secret:  solo pastoring at a small church can be a great place for a lazy person to be lazy. He can fake it and look busy, while getting very little done. A church has to trust their pastor to work. The key is getting a trustworthy, hard working person in the office.

If a congregation wants to turn around it must not overlook the person who is considered a bit of a “rebel.” It may be a rebel that the church needs. If people call him a rebel because he is not big on tradition, and he wants to make radical changes, he may well be exactly the person the declining church needs. The things the church has been doing have become ineffective or it wouldn’t be declining. A rebel can lead the church to rebel against decline.

The congregation that wants a turn-around pastor needs to figure out a way to pay him/her enough so that he will not have to work another job to support his/her family. I admire bi-vocational pastors. It is very difficult to juggle two careers. (I tried to do it many years ago as a church planter.) Leading a church to turn around or get off a plateau takes the full concentration of the pastor. Sometimes, declining churches have money in the bank. They have saved it for a rainy day, but they deny it is a rainy day even as the storm rages and threatens to destroy what is left of the congregation. Perhaps, they use the nest egg from time to time when expenses, like utilities and building repairs, exceed income. Often, they are willing to use their savings to sustain the bricks and mortar of the building, but are unwilling to use it on personnel, and/or ministry programs. A declining church can survive a long time doing that, but it will not thrive. People in declining churches sometimes forget the church is not the building, but people who God is using to build His Kingdom.

If a church hopes to turn around, it needs to realize that turning around depends on competent leadership and ministries that attract people to the church and enable them to grow in the Lord. A turn-around church will pay the pastor as well as it possibly can. They will give him fair vacation times and, if they are smart, they will insist that he take his vacations. Some pastors are so wrapped up in their work that he has a hard time taking time off. On the surface this is admirable, but he needs the down time to recharge his battery. This is another reason to pay him/her enough that he doesn’t need additional employment. If he has another job, he may not be able to get vacation time from his other employer and get the rest he needs. A church that wants to turn around will realize they won’t turn around on the cheap, and the pastor’s salary is not a place to cut corners.

Declining churches, the next move you make is pivotal. The choice you make concerning a new pastor may well determine whether or not your congregation can turn around and once again be a force for God’s Kingdom in your community. Ask God to guide you to the right person and to help the right person recognize your congregation as the place He has for him/her.

Check out two other posts that deal with turn-around churches: "Potholes for the Turn-around Church and Pastor" and "The Turn-around Church Challenge: Will you take the First Step to Turn Around Your Church?" 

Potholes for the Turn-Around Church and Pastor

The dream of being a turn-around pastor comes when a pastor looks at a church that’s not producing fruit and realizes that God wants him to do something about it. Usually, he sees something in that congregation that others can’t or won’t see. It’s a glorious challenge that some pastors accept. Sometimes, he has to work hard to get the congregation to simply recognize that changes need to be made. Then he must convince the people that things can be different and that they can, with God’s help, regain positive momentum. Once the church agrees to be open to the pastor’s leadership, the temptation is for the pastor to think he’s home free because everyone is behind him and the church is on its way to new relevance, strength and growth. He thinks that since the church has decided to make the U-turn, things should be easy now. However, as difficult as it is to get a declining or plateaued congregation to agree it needs to make changes, the would-be turn-around pastor should be aware that more opposition is likely. There are potholes in the road after the church turns around.

Check out the book of Nehemiah. The project God assigned was to rebuild the wall of Jerusalem. This was the start of the turn-around for the city after its destruction by the Babylonians. Nehemiah received a vision from God. He got the okay from the king. He had every reason to believe that he would be successful, but he still had plenty of continuing opposition to overcome.

Turnaround pastors can learn from Nehemiah that even with assurance of success, you can expect opposition when you strive to fulfill God’s dream. It’s easier to deal with a pothole if you know to expect them. Here are some of the things you can expect to hear:

-        “This is not the right time.” These folks will say they agree that the church needs to change, but this is just a bad time to make those changes. They will point to any one of a number of things as evidence—from a bad economy to the wrong time of year. Delay is their goal.

-         “It will take too much time.” Those in opposition will say they don’t really believe it can be done because they believe either the pastor or the people will lose interest or become exhausted before the job is done.

-        “Your dream is too expensive.” This point of view may well have contributed to the decline or plateau the church has experienced. These people have yet to realize that turning the church around is the most important thing the church spends money on.

-        “Your results will not be done well.” This may imply that the speaker doesn’t believe the pastor is smart enough or competent enough to lead the church to turn around. Or it could be that the speaker has no confidence in the ability of their people doing things effectively.

-        Some who oppose may be crass enough to use ridicule to try to demoralize the pastor or the people, so that they will just give up.

-        Elements of the opposition may try to find ways to halt renewal efforts by finding obscure bylaws clauses or parliamentary procedures.

The turn-around pastor must then anticipate opposition and find ways to counteract the influence of the opposition. Either he can steer around the pothole or brace himself and his supporters for them.

-        First of all make sure you stay close to the Lord. God will give you the assurance and encouragement you need.

-        Make sure you spend time with people who encourage you.

-        Listen to encouraging words and music. Fill your mind with good stuff.

-        Don’t just be a consumer of encouragement, but also give encouragement to your supporters whenever and however you can.

-        Prepare well. Make sure you know as much about what you’re doing as you can. Be ready for questions. Have answers.

-        Work hard. Let your effort show the way.

-        Do all you can do and trust God! Do your best. Remember that is all you have to do and all that God expects of you.

It seems that there will always be negative people. Some of them think that their purpose is to cause potholes in your path. They have no dreams and resent the fact that you actually think you can achieve yours. Do your best not to let them bother you, because when it comes down to it, what do negative people win?  All they win is a jeering laugh at the expense of the person who is trying to make the dream come true. On the other hand, what does the dream achiever win?  Usually he achieves the objective, and win or lose, he always receives God’s approval.

Remember that turning a church around is difficult. Admit that. Know that. Deal with that. Let the congregation know that turning the church around will be tough, but keep reminding yourself and them that, “It is not the things we fail at that shame us, it’s the things we should have done, and could have done, but never even tried.” In football they tell players to “leave it all on the field”, which is to say, don’t hold anything back. Turning a church around is your SuperBowl. It is the ultimate test for the pastor and for the people. If God is calling you to be a turn-around pastor, don’t let potholes scare you away. It’s worth the risk. It’s worth the effort. Go for it! 

Click here Check out my post, "The Turn-around Challenge: Will You Take the First Steps to Turn Around Your Church", from February 18, 2014

When Should Your Church Begin a Second Worship Service?

Many times it happens like this scenario:

The capacity of your church’s sanctuary (auditorium, worship room, multi-ministry room, whatever you call it in your congregation) is around 220 and your church attendance is picking up. Your average attendance passed 150 a month or so ago and you continue to see new faces. You look at the records for the last few decades and you find that three times the church has grown to between 170 and 180 and then retreated. The congregation went down to about 100 before it started this last resurgence under the new young pastor who is a very good speaker and has lots of new ideas. The changes he has proposed seem to be paying off and many Sundays the sanctuary feels full. Some of the folks are very excited about it, and most of the rest feel good about it. There are, however, some who are getting nervous that the church is not the same.

You’re thinking that it’s good that it’s not the same, because people are finding the Lord and want to join the congregation, but you also see a problem. Last week, when the children sang in worship, there weren’t enough seats, and the ushers had to scramble to add chairs down the center aisle and in the lobby. The pastor was almost ecstatic and you were just about as happy. On the other hand, Mr. and Mr. Brewster who have been in this church for over 50 years arrived a little late and a new family was seated in the Brewsters’ usual place. For years, you had heard how much the Brewsters love the congregation and how they want to see it be strong and growing, but they looked very unhappy when they had to sit in the lobby.

Since the new pastor has been at your church there has been talk about adding on. You talked to a friend of yours who owns a company that builds supermarkets and other large buildings. He gave you what he said was a very ballpark estimate of the costs to build a new room for worship and you know that those costs were well out of reach. You even discussed it with the pastor, and he estimated that the attendance would have to just about double before a major building project could be considered.

If the church continues to grow, the size of the sanctuary will very soon be a problem. The growth has not been meteoric—just 7 or 8 percent per year—a pace that you hope continues. If it does, the church will begin to feel crowded and there will be no room for continued growth. At board meeting the pastor passed out an article that said if a worship facility is more than 75-80% full, growth is severely retarded. Your church is getting close to that mark, and your research showed that, in the past, the congregation had stopped growing every time it reached that level.

A few times the pastor has mentioned starting a second service. Until now, you have not been excited about that. In fact, you are still not particularly excited about it, but you see it is probably the best solution to the problem that is looming just ahead for this church.

Now what? What’s the best way for a church to move to two worship services? How do you get the congregation to accept the idea?

1. Clearly make the case to the lay leaders using the statistics and vision.

2. Ask lay leaders who accept the idea to help get the rest of the church on board.

The major objections will likely be, “We have always been a family and we won’t know everybody any more.” The truth is that if the church is larger than 50, they don’t all know each other anyway. Having one service preserves the illusion that they do and changing to two services kills that illusion. Adding a service will not make them know less people, and it may broaden their friendship circle. The best way to counter this objection is for the members to be more uncomfortable that people the church could reach are being left out. Perhaps ask, “Who do we want to tell to stay away?” Also, it is important to give the members time to process the idea of two services.

3. Decide if you will have two duplicate services or if they will be different.

Some churches choose to have contemporary and traditional services. This can help alleviate the music style controversy many churches face, but it creates a lot more work for the music people, and may create two churches in one.

4. Get the worship team on board or recruit a second team for the new service.

It is crucial to have the cooperation of the worship team.

5. Decide the time for the new service.

Some churches decide to have the added service simultaneous with Sunday school. Others choose to have it the hour before Sunday school. Having two services and two simultaneous Sunday schools works for some churches, even though it takes a lot of volunteers. Other churches choose to discontinue Sunday school, encourage small groups during the week and provide children’s church for both services. One very important factor in this decision is the amount of parking. People can’t sit in the church if they can’t find a place to park. If the parking lot has to be emptied between services, that will be a major factor in determining the schedule.

6. Recruit ushers and greeters, and all the other volunteers you will need for Sunday school or children’s church.

The availability of volunteers may help determine the new service scenario the church chooses.

7. Ask a number of people to commit to the new service for a year or 18 months.

The number depends on the need at your church. In the story above, 50 or 75 might be sensible. You need enough people committed to the new service to effectively relieve the crowding at the existing service and to be enough that they don’t feel like they’re the only ones there.

Bathe the whole idea in prayer. This is a very major step for congregations, especially those long-established ones. If the church can take this step, it may well find itself on the road to new levels of growth, which means many people in their community will find the love, hope and salvation of Jesus.

Hope for the Church (Part 3) The Church Must be willing to Change Priorities to Make Disciples

This is my third post in a series that is intended to give some reasons for hope in plateaued and declining churches. Not only must the pastor be willing to pay the price (part 1), and the congregation must be willing to pay the price (part 2), but it also needs to examine its priorities and adopt ones that will enable it to accomplish the mission God gave it.

Let’s look at some priorities that congregations need to change to accomplish its mission:

1. Congregations need to quit choosing neatness over usefulness. Some churches are so afraid that children or youth, or families will make a mess in their building that they prevent many programs designed to reach the very people they say they most want to reach. These churches may be in pristine condition, but if they’re not careful, they may find that they are also empty.

2. Many declining and plateaued churches hold the convenience of members as more important that attracting the lost. One example is the church that decides it wants to attract young families by starting a contemporary service. Then it schedules the contemporary service at 8 a.m., leaving the traditional service in the 11 a.m. time slot. Anyone who ever had children knows that’s not the best time to attract either young families that have to get little ones up and dressed, or the college age/twenty-something age range.

3. Churches that aren’t attracting people who don’t know the Lord tend to forget how to be good hosts. A good host/hostess does whatever he/she can to make the guest feel comfortable. All regular attenders should see themselves as hosts and go out of their way to make guests feel accepted, comfortable, and loved from the moment they come on the church campus until they go home. Some of these things are obvious, like not taking a seat away from a visitor because “I always sit there” or long time members taking up all the parking spaces close to the building. It could also mean doing some things that take organization and work, like valet parking and coordinated greeting. There are many ways to help guests feel welcome, if you are willing.
(If you are interested in more stuff I have to say about this, take a look at four blog postings I did titled “The Winsome Church” in the spring of 2010.)

4. A congregation will not get unstuck from the plateau, or turn around from declining, if it finds its traditions to be more important than doing what needs to be done to share the Gospel in a relevant way. Many times the schedule of the church is pretty much the same year after year, and if something new is added and is successful, the church feels it has to do that event every year. Consequently, the schedule is ruled by stuff that may no longer be helpful in reaching new people. One example is the evening service. A half century ago the evening service was often the “evangelistic service.” It was well attended, people brought friends, and folks found the Lord, but, in most congregations, that ended many years ago. Consequently, church staffs spend time to prepare a worship service that few people attend. Also, Sunday evening might be a good time to have small group studies or fellowship events that could help make new disciples and/or train church members. Why do churches keep having an evening service? “Because we have always had one.” It is an example of tradition taking precedence over effectiveness.

5. This leads to a broader “must” for a congregation that hopes to return to effectively expanding God’s Kingdom by making disciples: Churches need to get their priorities right. If making disciples is the top priority for the congregation, all other priorities must fall in behind that one, and be in support of it. Here are some observable wrong priority mistakes that declining or plateaued churches often make:
a. Some choose neatness over usefulness. (ex. The church that gets a new carpet in the fellowship hall then bans eating or drinking in there)
b. Others choose the convenience of the members over attracting the lost. (as in #2 above)
c. Many congregations choose to satisfy the preferences of the members over making changes designed to communicate in a way that is relevant to people who don’t know Christ. (classic example: traditional vs contemporary music)
d. The overall mistake concerning priorities that declining and plateaued churches make is choosing to focus inward on those who are already members (and should be part of the process of making disciples), over focusing outward on attracting, converting, and assimilating new disciples.

Turning a declining church around is tough, and so is getting a plateaued congregation unstuck, but if a church is to do God’s assignment of making disciples, it must get serious about doing the difficult work. Being committed to God’s priorities is the place to start.

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Next time: Part 4 - “The Church must be willing to Choose Appropriate Methods” to hope to accomplish God’s assignment for her.