I want to finish up what I have to say about how a church can become winsome. By winsome, I mean inviting; a place where guests feel accepted, comfortable, and loved. Today I am combining my 4th and 5th thoughts on this subject because I think they are closely related.
4. Do everything you can to make guests feel welcome, but don't single them out. I have found that many people are embarrassed to stand in the service. They feel like they are on display. Almost as bad, is to make the guest wear a special "Visitor" tag. A name tag Sunday where everyone wears similar name tags can be helpful, but "Visitor" tags are not a good idea. Churches make visitors stand and label them in an effort to make sure they can know who to welcome. Actually, I think the reason is often so that regulars will not be embarrassed by mistaking a fellow regular attender for a visitor. Personally, I don't see the problem with that. If the regular attenders don't know each other, they need to meet anyway. Why can't they just laugh it off and become friends? However, if you feel that you must identify guests, give them a welcome packet or gift that is too big for a pocket or a purse. Then teach regular attenders to look for people carrying the welcome packet/gift. I attended worship at a church recently where the only people who knew me were the pastor and one of his associates. Even though I was not recognized or tagged as a visitor in any way, 5 or 6 people not only shook my hand, but spoke to me for several moments. This is a church that expects visitors and wants them there. I felt welcomed, but not overwhelmed. That is what we should all shoot for.
5. Here are some other things that must occur if you are actually expecting new people to come to your church.
a.) Whether you call it the foyer, the narthex, or the lobby, the entrance area needs to be uncluttered and welcoming. If you are building or remodeling your church, make sure the entry is larger than you think you will need and that it is well thought out.
b.) The nursery, children's area, and the rest rooms must be clean, and appropriately decorated. The stuff you don't want in your home anymore, is not good enough for God's house. If you would be uncomfortable to have a piece of furniture in your house, don't put it in the church.
c.) Don't be afraid to get creative when decorating the youth, children, and nursery areas. Make them age appropriate and fun. This does not take a lot of money, just some imagination and effort. Remember, if the kids want to come back the parents are more likely bring them again.
d.) Nursery and children's workers must be present early, and come equipped with a smile for every family, including the new ones. Procedures for the nursery should be explained by a worker and printed for the guest to have. Children's church workers should make sure the parents know where their children will be, and where and when they should be picked up. If parents or children are reluctant to take advantage of the nursery or children's church, help them to feel fine about worshipping together.
e.) Go the extra mile to make sure the restrooms, particularly the ladies rooms, are clean and attractive.
Many people decide whether or not they are coming back before the worship service even begins. If the entry is a mess, if the restrooms are uncomfortable, or if the children's areas are not desirable, many guests will right the church off before they even know it. First impressions count for churches, just like they do for individuals.
You and I should be making friends with people who don't know the Lord, and when we do, I hope we will want to invite them to worship with us. As they come, the church should help us present a witness of Christ in every way. Again, be winsome to win some.
What did I leave out? What else can the church do on Sunday morning to support our witness to our friends and neighbors?
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