The Turn-Around Church Challenge: Will you take The First Step to Turn Around Your Church?

Face it. Most congregations are declining or plateaued in attendance and membership. While some churches flourish, the attendance and participation in most churches has been diminishing for years. Some churches seem to be holding their own as they work hard to stay at the same attendance level. Many churches that are growing are doing so through transfer growth. That happens when people who are already Christians move into your church from another congregation. Transfer growth is relatively easy. It may take nothing more than having a better show than the church down the street. It’s a good thing if Christians transfer to your church because they have recently moved into the area. It’s not that great if the transfers come because they are disaffected or disappointed by the church down the street. Transfer growth, while it may feel good and look good in the statistics, does little or nothing to extend the Kingdom of God. It is far inferior to growth by evangelism. That’s when people who don’t know Christ become Christ-followers and identify with your church. Way too many churches haven’t had that kind of growth in years.

Turning a church around is very difficult. The hardest part is to get the people to want to turn around. Sometimes they know their congregation is in trouble. They see the empty pews. They realize that most of the congregation is made up of old people and that every funeral further diminishes the ranks. They are alarmed, but not alarmed enough to do the things that it would take to return their church to health. These diminishing churches die slowly. Their death is slowed because they either have a lot of money in the bank that they can slowly spend on safe things that enable them to get by, or they lure a naïve pastor to work there for nothing. They convince the pastor that he will be able to turn the church around and they will help him. Too often the congregation not only does nothing to help him, they stand in the way of the changes the pastor tries to initiate. If they make any changes, they are only small ones around the edges that only serve to extend the dying process.

The first step, the most critical step, for a church to turn around or get off a plateau is to admit their condition and seek help. They have to realize that it will probably take radical changes for the church to return to health. Long time church members have to willingly make those changes. They have to accept that the changes will probably be uncomfortable and things won’t be like they have always been. The changes will make them uncomfortable, but they need to become more uncomfortable with the fact that people are going to hell that they could be reaching. These long-time Christ followers need to become more desperate to let God use them to build His Kingdom than they are for their church to stay the way it has always been. The desire for their church to return to being a place where lives are changed and people find Christ must override the desire for “the good old days.” They need to begin to see their church and their community from God’s point of view. Finally, they need to be brokenhearted over the opportunities they have missed to reach people with the Gospel, and dedicate themselves to seeing that happens no more.

God sent His Son into the world to die for our salvation; that had to be uncomfortable. Jesus died a horrible death on the cross; that couldn’t have been comfortable. The early Christ followers suffered sever persecution, torture and death; no way that was comfortable. Yet many church people today are unwilling to sacrifice their comfort for the souls of people they can reach with Gods’ help. Church people need to resolve to become Kingdom builders. That means to choose to do whatever God asks of them to help Him build His Kingdom in their community.

It’s time to step up to the challenge to be witnesses. It’s time as the old hymn says, “be done with lesser things.” It’s time for the church to rise up. The world desperately needs our Savior and His love, hope and salvation.

If You’re Not Growing Where You’re Going …

I drove past the big billboard next to a large church on a freeway each week for 7 months and it bugged me every time. It said, “If You’re Not Growing Where You’re Going, Try Us.” I think churches should advertise, but I think it should be targeted. This sign is targeted, but it’s targeted toward people who are already church members. It seems to me we should be targeting the unchurched. Perhaps, this church is located in an area where everyone goes to church and their only opportunity to grow is to pick off disaffected members of other churches, but I seriously doubt that. Aside from the fact that it seems less than honorable to intentionally try to attract church people who are not satisfied with the church they attend, chances are that any one you get that way will, after a brief honeymoon, be dissatisfied with your church too. (And probably become a pain in the neck or even lower.)

Yet we hear that sentence all the time. “I’m just not being fed.” The question I always wanted to ask, and now that I am older, do ask from time to time is, “Why not? Why aren’t you being fed”?

Sometimes the answer is, “The pastor’s sermons are boring.” That might be true, but rather than leaving, this person should pray for his pastor and support any efforts he makes to improve.

Sometimes the answer is, “The pastor’s sermons are too simple.” Maybe his sermons are simple, but it may be his sermons are simple to you because they are targeted at new believers. Perhaps you find them simple because you need more challenging stuff. In that case, instead of complaining about simple sermons, you should pray for the people he hopes the sermons will reach, and ask him for guidance for ways you can go deeper. He would probably love to give you some direction.

Other times, the reason the person isn’t being fed is, “The music is not to my taste,” or “too loud”, or “for another generation”, “I don’t like all the tech stuff”, or simply, “I don’t know the songs.” Again, look at whom the church is trying to target. You might say, “Well, if I’m not part of the target, then I guess they don’t need me.” That is exactly wrong! The church needs you to be on the team, to be part of the effort to reach people who don’t know Christ. All of these criticisms imply that the church is supposed to revolve around you. It’s not! It exists to glorify God. We glorify Him by obeying Him, and He has told us how to do that: reach out to those who don’t know Him with His message of love, hope and salvation; to grow up to be like Him in our actions and attitudes; to grow together in love and fellowship; and to lift up those in need without expecting anything in return. Newsflash! The church does not exist for its members; it exists to bring the Gospel to others. Members of the church are supposed to grow up to take their places in helping make that happen.

Thom Rainer estimates that “we only reach one person for Christ each year for every 85 church members in the United States.” It’s time for all of us to be too busy to complain. Churches don’t need to compete for members. A church that seeks to grow because Christians transfer to it from other churches is not building the Kingdom of God. There are enough unchurched people in America to fill all our churches several times. Our competition is Satan, not the church down the block. Let us point our efforts at him.

Hope for the Church (Part 6): The Church must show Christ to the World

More than anything else, if there is to be hope for the plateaued or declining church, it must clearly show Christ to the world. That sounds like a no-brainer, but surveys are finding that, while Jesus is very popular, the church isn’t. It seems people want to know Jesus, but don’t want to know the people who represent Him. We have to find out what we’re doing that turns people off. What do we do that blocks, rather than magnifies the love and hope of Jesus? People crave love. They desperately desire hope. They want relief from the guilt and pain they carry, and they want to know that their lives have purpose. Jesus offers all of these things to everyone, but the church is often the last place people go to find them. What is it that congregations are doing wrong? Why don’t people realize that we want to share what we have found? Here are four common reasons that must be overcome for the church to turn around or get unstuck from a plateau.

1. Churches often seem irrelevant to people living in the 21st century.
The message of Christ is for every generation and every kind of person, but many people don’t believe that. To tell you the truth, in many cases I don’t blame them. Many congregations and some denominations are stuck in another century. For some it’s the 18th or 19th century; even if a church is still acting like it’s living in the 20th century, it’s passé. Congregations get hung up on traditions and appearances. These are things that only the members care about. A world that needs love, hope and salvation, doesn’t give one wit about worship or music style, and can’t figure out why it’s such a big deal to the church. If and when they show up to worship, they simply need to be able to understand the message. A congregation that puts its preferences for any kind of style over its desire to communicate the Gospel is asking to be considered irrelevant.

2. Congregations keep to themselves.
Declining churches talk about being a family, and perhaps they are, but not the kind of family Jesus envisioned. He declared that we would be an open family, always welcoming the new brothers and sisters that our Father adopts. Declining and plateaued churches are often great families to each other, but they are closed families. If you ask them if their church is friendly, they would say, “Oh yes.” More often than not, they are very friendly … to each other. They don’t realize how hard it is for a new person to become more than a guest. They aren’t prepared for new people. They don’t think about new people joining them. In the abstract they say they would like new members, but in reality they fear that new people would upset the way things are. New people can make the old-timers feel uncomfortable, and perhaps, dilute the old-timers’ position of power within the congregation.

3. Too many congregations present an angry face.
Unchurched people are repelled by congregations that show anger at people. God hates sin, but he loves sinners so much He sent His Son to be an atoning sacrifice for their sin. Some pastors and congregations seem to have forgotten that. They’re always against “this” or up in arms about “that.” It’s scary for people who aren’t part of their group and it doesn’t attract people to join. Don’t get me wrong. Sin is abhorrent, and Satan’s schemes should make us angry; however, we must not repel the very people who God loves and wants to save from sin. We do that every time we are perceived as hateful people. The face of the church should be God’s love. His judgment and wrath should not be hidden; they are parts of the story, but it was God’s love that drew Him down from heaven to bring the lost to Him. Love was the hallmark of Jesus’ earthly life. Churches that are plateaued or declining need to find ways to be seen as places where His love is shared.

4. Internal dissension turns unchurched people and new Christians off to the church.
Finally, the people God wants to reach often resist becoming involved in a congregation because of church fights and disagreements. Some people who have called themselves “Christian” for a long time seem to think (and some say it openly) that their role in the church is to be the “devil’s advocate.” Folks, the devil needs no advocate, particularly in the church. He does just fine advocating for himself. I have actually heard people say they wanted to make sure that someone kept the pastor in check. In other words, they thought that someone in the church should make sure the pastor didn’t get his way. If the pastor’s intention is to make disciples, and he is not proposing anything heretical, why does the church need someone to get in his way? If, in fact, the pastor’s way is the way God wants the church to act, these people are in God’s way. The Apostle Paul had an opinion of those who cause dissension in the church, “Let us behave decently, as in the daytime, not in orgies and drunkenness, not in sexual immorality and debauchery, not in dissension and jealousy” Romans 13:13 (NIV). Look at that! In Paul’s opinion, dissension is a sin on par with orgies. I think many church dissenters would be offended to be lumped in with orgy participants. If that is the case, they should quit dissenting and get with the program. The earthly consequence of this sin is not merely frustrating the pastor, it also turns prospective Christians away from becoming part of the Lord’s work in your congregation.

There is hope for the church! Even for churches that are plateaued or declining. That hope comes from the Lord and will become reality when pastors and congregations are willing to pay the emotional and financial prices, choose making disciples as their top priority, become willing to adopt new methods, organize for agility and growth, and become known as communities of God’s love that both want and expect newcomers to join with them.

(If you are interested in having Ray present the "Hope for the Church" series, or any other blog topics as a conference or sermon, you can contact me at ray.houser@gmail.com for scheduling information. If you are interested in seeing Ray speak, go to Vimeo.com and put Ray Houser in the search box. You will find several of my sermons there.)

Hope For the Church (Part 5) The Church Must Organize Itself for Growth

If there is to be hope for a plateaued or declining church to get back on track and become a place where people find Christ, it needs to be organized for growth. To get a church going and growing the congregation’s decision-making process needs to be nimble and able to make adjustments quickly to take advantage of opportunities that present themselves. Here are six questions for the congregation to ask itself about its structure:

1. Is the church over- or under-organized?
Many churches are over-organized. The decision-making process takes so long and goes through so many steps that a new idea doesn’t have a chance. If it makes it through the bureaucracy, approval often comes so late enthusiasm has waned. Sometimes the opposite is true. Some congregations are so unorganized that no one feels they have authority to make a decision. Everyone is waiting for someone else to get the ball rolling; consequently, nothing happens. Because no one knows who is in charge, things just keep going as they have been, until they are stopped by inertia. There is no vehicle for change. For a church to do its mission of making disciples, it needs to be organized in a way that encourages new ideas and finds ways for ministry to take place. Some congregations seem to be organized to prevent ministry instead of facilitate ministry.

2. Do the committee meetings enable ministry to happen?
In many established churches members think that sitting on a committee and going to meetings is doing ministry. Committees, task forces, teams, or whatever they are called at your church should be seen as necessary to make the ministry in their charge happen. For example: the meetings of the Christian Education Committee are not the ministry of the Christian Ed. Committee. Its ministry is Sunday school, small groups, teacher training, etc. Team members should meet to find ways to organize, fund, and publicize ministry. They should work together to remove obstacles so the ministry can be more effective. There is no need to have a meeting for the sake of having a meeting. Meetings should be about receiving exciting reports about what is happening in the ministry and making plans for more great things.

3. Is the pastor a leader?
Another leadership problem in a lot of declining and plateaued churches is that the pastor doesn’t lead. This usually happens for one of two reasons. 1.) The pastor doesn’t know how to lead. He doesn’t have leadership gifts, has not been trained to lead, or is lazy and doesn’t want the responsibility of leadership. 2.) The pastor does not have the freedom to lead because he is constrained by the by-laws, the traditional way of doing things at the congregation, or someone or some family has control issues. If church is going to get unstuck from a plateau or turn around from decline, it is imperative that the pastor be a leader and has the freedom to lead the congregation. In some denominations leadership has not been a gift that was considered important in pastors, nor has it been rewarded. However, the word “pastor” means shepherd. Many churches see their pastor (shepherd) as a caretaker of the sheep (church members). Actually the biblical shepherd, (pastor) was first and foremost the leader of the flock. He also protected and cared for the sheep, but the main emphasis of his job was to lead them to pasture and water; and away from danger. See Psalm 23 for a description of the shepherd’s job. It was not by accident that this word was applied to the God-called leader of a congregation in the New Testament church.

4. Is the pastor doing everything?
In some churches one of the things that holds a congregation back from doing the mission God gave it is that the pastor does everything, either because he hasn’t learned to delegate and doesn’t trust others to do ministry; or because the people either don’t understand that each of them have a ministry to perform, or they refuse to perform it. The pastor can’t do it all. If he tries, the church’s growth is limited by his capacity. Besides, that is not the way God intended for the church to function. For a congregation to become what God intends it to be, the members must see themselves as workers, not spectators, ministers, not consumers.

5. Do the pastor, the board, the staff, and the members know their jobs?
A congregation should be organized so that the pastor can cast a God-inspired vision that the board endorses. The pastor, with the counsel of the church’s leadership, then sets measurable goals and objectives that will enable the church to fulfill the vision. In other words, the pastor’s job is to lead. Then board’s job is to hold him accountable to meet the goals in a Christ-like way. The staff’s (paid or unpaid) job is to manage the ministries that are necessary to meet the goals and objectives. And the job of church members is to do the ministry of the church. This is an accountable and measurable way of doing God’s work (often referred to as the governance model).

6. Are newcomers intentionally asked to get involved?
Finally, a church that expects to grow by bringing people to Christ must be intentional in getting new people involved in ministry. Declining and plateaued churches often make it difficult, or have no path to help people get involved. Leaders need to find out what new people are interested in doing and match them up with things that fit their gift mix. If there is nothing for new people to do, then the church needs to try some new things. New people may well also be the source of new ministry ideas. Encouraging them to discover and use their spiritual gifts and talents is the first, and possibly the most important step. The most exciting thing in the world is to discover and do the work that God equipped and called you to do. All church members must be challenged, encouraged and expected to somehow be involved in ministry.

Is your church’s structure helping or hindering your work of making disciples?

Hope for the Church (Part 2) The Price the People Must Pay

Some churches are flourishing in this culture at this time, but in this very same setting the attendance in the vast majority of congregations is on a plateau or declining. This is the second in a series of postings that offer some practical guides for declining or plateaued congregations that want to become places that change lives and their communities by making disciples. Last time, I wrote about the price the pastor must pay; this week it’s the price the congregation must pay to restore hope for the future of the church.

The price a congregation must pay if there is hope for the church

1. The people must truly want new people to become part of their church family. People in some congregations have an intense love for the folks in their church. The church has become a second, and in some cases a first, family for them. This is wonderful for the members, but, if that family feeling includes excluding new people, it’s dangerous for the Kingdom of God. The church should have a family feel, but if it hopes to fulfill its great commission, it must be a family that is open to new members. Not only must the established members welcome visitors and new members, it needs to be anxious for new folks to become part of the family.

2. The people must be willing to make changes. First, it is important to know for sure that the one thing that can never change is the wonderful message of the Gospel. However, the way the message is delivered and packaged needs to be continually changed to keep it relevant to the people God wants your church to reach for Him. Churches find it hard to change. One of the reasons is that they find it almost impossible to stop doing what they have done before, even if a program lost its effectiveness long ago. It’s hard to start new efforts when the church calendar is cluttered with events and old programs.

3. The congregation pays a price by surrendering leadership to leaders, particularly the pastor. This may seem like a no-brainer to some, but it’s very hard for many congregations. Congregations are led by various things. Sometimes it’s the past. Perhaps the church has had some glory days and it attempts to repeat those wonderful times by doing the same things. The problem with that is the culture and their community keeps changing. In other churches, a pastor once did something bad and caused the church a lot of grief, so they want to make sure that doesn’t happen again. As a result of their distrust of anyone in the position of pastor, there is very little real leadership (by the pastor) taking place. In other congregations, there is an influential family, or person who is the acknowledged leaders. Too often this person or family refuses to let anything, or anyone threaten their position of power, and they see a pastor who leads as a threat. If a congregation truly desires to get off its plateau or turn around from dying, it has to pay the price of allowing the pastor to be the real leader.

4. The people must be willing to be trained and to work. The pastor’s job as shepherd is to lead the church. The job of staff is to manage the various ministries of the church. And the role of the members of the church is to do the ministry. (Don’t believe me? Check out Ephesians 4:11-12.) Too many congregations believe that it’s the job of the pastor and staff to do everything, but that’s not the way God planned the church. Ask many members what ministry they do in their church and they will tell you about a committee that they’re on. The extent of their idea of their ministry is to attend committee meetings. My experience tells me that a great majority of committee meetings are not ministry; they are bureaucracy. If the church is to win the world, the people need to discover their spiritual gifts, hone those gifts with training, and then actively pursue an area of ministry that requires their gifts and training.

5. The people need to accept God’s vision for their congregation with enthusiasm. The vision that God gives them through their pastor may well be different from what they have seen before. The pastor will ask the church for input, but when it comes to the future of the church, the input that really counts is God’s input. You have a say, the pastor has a say, but the vision must come from God. The congregation that is plateaued, or declining, should expect the vision to challenge them to do something new. Don’t make the pastor have to pull and prod you to do what God has assigned the church to do. The pastor should lead the church like a shepherd leads sheep. He should not have to drive the church like a cowboy drives cattle.

6. The people must pay the price of sacrificial giving. Increasing the influence of the church so that it can make more disciples costs money. Church members should arrange their personal finances so that they can give 10%, and sometimes more, of their income to the church. Also, church members need to remind themselves that when they give money to the church it is God’s. Some want to attach strings to their gifts. By doing so, these members are seeking to control the vision and the future of the church. Make sure that your tithes, offerings and gifts are given to the church to be used as God sees fit. It is sad to see a congregation unable to seize an opportunity that God has laid before it because all of its savings are designated for someone’s favorite project. Give it to God. Pray for the leadership of the church. Trust God to lead the leadership.

7. The congregation must do all it can to keep the pastor long enough to see the trajectory of the church change. Even in the best circumstances, change takes time. Churches that change pastors often, almost never grow, and almost always lose influence in their community. It only takes a small minority of people in the church to dishearten a pastor and make him/her want to find somewhere else to minister. Pastors become open to the possibility of moving because of the pain generated by unrelentingly difficult people. Your pastor, particularly in a church that votes their pastor in, is God’s gift to the church. He should stay until God removes him. The congregation should do its best to make a long stay with them a pleasant prospect for the pastor and his family. Pay him as well as you can. Encourage him to take his vacation time. Provide money and time for him to take training and find spiritual refreshment. Protect him from any people associated with your congregation who somehow feel it is their duty to make life hard for the pastor. The church should hold the pastor accountable to live a moral live, take care of his/her family, and lead the congregation to accomplish the goals that will enable it to fulfill God’s vision. It should also love him and reward him when he/she does a good job. Most of all, the congregation should pray for their pastor and his/her family.

I encourage and welcome your comments.

Next time we’ll look at “The Price of Having the Right Priorities.”

Who is Served and Who Serves in the Church?

To put this in business terms, the church has both internal and external customers. (Customers are people the church needs to serve.). The external customers are the people who are not actively involved in the church. They include (1) so-called “fringe people”, former members, relatives of members and friends of members who attend from time to time and would call on church in a time of personal crisis; (2) seekers, people in the community who are actively searching for something the church can provide, ie. the message of forgiveness and new life, or a caring fellowship of believers; and (3) folks who have no current interest in the church and do not yet know that the message of the church is for them.

The church’s internal customers are its members. They need the resources and training to be able to deepen their personal relationships with Jesus and to determine and execute the ministry God has for them to do. All members of the church should be active growing Christians who minister to the church and community in some way. It is important for the church to provide the members with opportunities to develop deep, rich relationships with each other.

The internal customers of the church are also the workers. Their work is voluntary. The problem that many church members have is that they act like the church exists to please them. Though the church, unlike businesses, is financed not by external customers, but by the generous contributions of its own workers, the purpose is to make new disciples. If the church is to accomplish its purpose, it must be focused on bringing more and more people to know Jesus, and serve all its customers—those who are members, workers, and givers, and those who are fringe, inactive, and not yet interested. If the mission of the church is carried out, external customers become internal customers, and become part of the workforce and income base of the church. Actually, this is a way of saying the church seeks to make more and more people part of the family, so they can share in the work and support it with love and fellowship. As they grow and become grounded in the Lord and the church they should take on more responsibility for the mission of reaching others.

All this is to say that church planning must take into account both the needs of the members (internal customers) and the needs of the community (external customers). Sometimes, this is problematic for churches. If all the church is concerned about is its current membership, it easily becomes a little island of Christianity in the sea of the world. However, Christ commanded the church to reach out to those who don’t know Him. So, it must stay relevant to the predominant culture without watering down the message Christ gave it to proclaim. The task is not only to celebrate the fact that her members are going to heaven because of what Jesus did for them on the cross, but also to take as many other people with them as they can. The church has to work hard to show the world that what it proclaims is important, life changing, and a better way for those in the world. The architecture, the maintenance of the building, the style of worship, especially the music and the sermons must be attractive to non-members. The church must be ever mindful that the impression it makes on people may well be the only impression those people have of Christ.

Why is Church Membership Important?

This seems like a strange thing for a Church of God (Anderson, IN) pastor to write about. After all, we like to say, rather proudly, that we don't have formal church membership. Meaning we don't hand out membership cards at our churches. We like to tell people that the only way they can join is to become a follower of Jesus. While I agree with all that, I think it is important to realize that, with or without a certificate, it means something to be part of a church. There are certain things that persons should be able to expect from their church home. By the same token, there are things that church should be able to expect of its people.

But, before I get to that, let me assert that it is God's intention for we Christians to walk together as we walk with the Lord. Jesus brought His followers together and gave them the assignment to be witnesses of His life, death, and resurrection to the rest of the world. It is apparent from scripture that He always intended for His followers to work together; to be a Family; a People; a Nation. I defy you to find any "lone wolf" Christians in the New Testament. As unhandy, messy, and even heartbreaking as it can be at times, we are to do the Christian life together so we can fulfill the mission Jesus gave us.

So what should church members expect from their church? I can think of four major, reasonable expectations:
1. To encounter God through vibrant times of worship, dynamic interaction with God's Word, and loving relationships with the people of the church.
2. To be cared and prayed for, by trustworthy people with whom they share their lives, and who, along with a pastoral staff, encourage them through all the seasons of life.
3. To have opportunities to find their special gifts from God, and use them in helping the church fulfill its mission.
4. To enjoy being part of the great things God is doing both in, and through the church.

On the other hand the church should expect these things from its people:
1. To be fully committed to following Jesus Christ by seeking to grow in him, and serve his purposes.
2. To be regular in attendance, and financial support of the ministry of the church. As Jesus put it, "where your treasure is, there your heart will be also." Matthew 6:21 (NIV)
3. To follow the leadership of the pastor, and pray God's guidance, and blessing upon him/her.
4. To participate in a small group or class to grow in knowledge of Christ, and share His love.
5. To volunteer time, and use spiritual gifts to advance the mission of the church.

Church members, brothers and sisters in Christ, need to be able to count on each other for mutual support. The Lord should find us faithful to Him, and His work. Finally, the lost and dying world, whether or not it is aware of it, needs each of us to do our part to share the saving love of Christ with it.